FAQs 3


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Murphy, OR 97533. USA


Bio-Design is committed to protecting the privacy of our valued customers. We will not share or sell any information provided by our customers.
At Bio-Design, you can shop online, and you may order by phone 800-822-6193.
Please call customer service 800-822-6193.
• Same day shipping for all orders placed by 12:00pm PST.
• Shipping fees vary according to location and requested ship method. Expedited shipping available.
• For Healthcare Professional orders please log in as a practitioner for more details on shipping.

If your order has not shipped, you may call 800-822-6193 to modify your order.
When ordering, please remember that all international customs, duties, and taxes are the sole responsibility of the customer. Sales tax may be charged if applicable.
• Visa, MasterCard, American Express, Discover, and PayPal.
• COD upon approval - $12.50 fee applies.
• Check or money order.
All of our products on our website have detailed supplement facts boxes and product descriptions, click on the shop tab, select a product to view. If you have additional questions please contact us for more information.
All of our products are manufactured in the U.S.A.
No. However, there are benefits to setting up an account with Bio-Design. With an account, you can keep track of previous orders, save multiple shipping addresses on file, and receive newsletters keeping you up-to-date on what's happening at Bio-Design and in the supplement world. 
Click on My Account at the very top of the home page. Scroll down to the "Forgot Your Password" section and follow the directions for receiving a new password instantly via email. Still have questions? Please contact us.
Click on My Account at the very top of the home page. Log in using your current email address and password. You'll then be able to change your account information, including credit card, billing and/or shipping address, email address and password.